Frequently Asked Questions

Registration & Troubleshooting
  • What is the difference between Learn Local courses and the other classes and activities you have on offer?

    We are an endorsed Learn Local provider offering a variety of pre-accredited government-subsidised courses.

    Learn Local courses are aimed towards providing pathways into work and further education (however many participants still join for personal interest and self development!) and as they are government subsidised we are able to offer them at a reduced cost to participants.

    Participants in Learn Local courses must meet eligibility criteria (listed in the question below), however our other classes and activities do not have any eligibility requirements unless specified otherwise.

    Find out more about Learn Local here.

  • What are the eligibility requirements to join a Learn Local course? Can I join otherwise?

    To be eligible for government subsidisation for Learn Local courses participants must be either:
    - Australian Citizen
    - New Zealand Citizen
    - Permanent Resident/Holder of a Permanent Visa
    - Have a place of residence in Victoria
    - Be aged 17+ and not be attending school OR be under 17 and not enrolled at school with exemption.

    An exception is made for eligible Asylum seekers that have been referred by Jobs Victoria Employment Network providers to pre-accredited pre-employment programs.

    If you do not meet the eligibility criteria, a further $150 fee is required on top of the original course cost to cover the funding gap. If you are still interested in enrolling, please contact us for further information on how to pay.

  • What information is required to register in a Learn Local course?

    Upon filling out a short expression of interest form, we will be in contact to complete BLAHBLAHBLAH and sight a copy of your green Medicare card to confirm your Australian residency.

    If you have lost your physical Medicare card, a screenshot of your card from the Medicare section of the MyGov website will also suffice.

    If you have any trouble or reservations sending through a copy we are more than happy to help you out - we can sight your card over the counter at our centre during our office hours.

  • Why is all of this information required? Where does it go? Is my information safe & secure? 

    As our Learn Local courses are government subsidised, we are required to provide further information to the Department of Education & Training - we understand that recalling the year you finished high school can be tricky but your best estimates on some questions is fine! (Tip: We usually add around 18 years to your birth date if you finished Year 12 to get the answer!)

    Our enrolments are processed through SocialPlanet, a trusted Student Management System and community development platform used by neighbourhood houses across Victoria.

    Please email us at for a copy of our Student Enrolment Privacy Notice.


All classes are available for booking online.
Simply follow the register link on our ‘Find a Course’ page.
Payment for courses can be made using a credit card. We can also assist with registration over the counter at our centre and take payment over the phone.
For more details, please email or contact the office on 9764 1166.

Access Key

Our Access Key is an accessibility guide that provides accurate and convenient information about this venue, suitable for all people, regardless of ability.

Knox Learning Alliance

Community Learning Centre is a proud member of the Knox Learning Alliance. Across the five members of the Knox Learning Alliance a wide range of different courses and activities are offered.

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